Publishers seems to recognise the importance of good will among the consumer these days.
Take Yakuza 5 for example, when Sega announced the localisation of this 3-year old game, fans lamented that they were basically sending the game out to fail without a retail release. It was only months later when the game is about to release that the full picture is revealed. Sega never had high hopes for Yakuza 5 given the circumstances of the timing, it's Yakuza 0 that they are pinning their hopes on.
But in order to ensure that they don't alienate fans and leave a bad impression before 0, Sega knew they had to give Yakuza 5 a localization even if it means losing money. Now Yakuza 0 takes centre stage and will get a proper retail release on Sony's thriving PS4 console. It's in a good position to succeed unlike Yakuza 5. The announcement of Zero on the eve of Yakuza 5 release hopefully created more good will for fans to believe again.
Another prime example would be Zelda Wii U. With the NX announcement looming this year, many believe Nintendo will jump ship and release the new Zelda on the NX instead. They might very well do so but probably not at the cost of forsaking the original Wii U version. Sure, Nintendo has no legal obligation to do so and would only be breaking their word if they do. But Nintendo can't afford to lose anymore good will at this point especially when they are hoping this very same customer base will buy their new NX.
Releasing the Zelda Wii U is probably a losing business for Nintendo just like releasing Yakuza 5 is for Sega/Sony. It's only the big picture that is making these losses worthwhile as any clever businessman will recognise. Sometime you need to lose a little first in order to win later. Or sometimes, it's not about losing but maintaining the relationship that matters here.
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